Does 13bet sell my personal information?

No, never. 13bet does not sell your personal data to any third party. Your information is used solely to provide services, ensure security, and meet legal obligations.

Can 13bet see my password?

No. Your password is stored using one-way encryption (hashing). Even our staff cannot view your actual password, which means if you forget it, it must be reset — it cannot be retrieved.

Will my data be deleted if I close my account?

After account closure, financial transaction records are retained for up to 7 years as required by law. Other data is generally deleted within 5 years. Any marketing-related data is deleted immediately.

Can I get a copy of my data?

Yes, absolutely. You have the right to data portability. Email us at support@13bet.pw or reach out via Live Chat. After verifying your identity, we will send you a copy of your data within 30 business days.

Does 13bet collect information from my phone or device?

Yes, to a limited extent. IP addresses, browser types, and operating system information are collected for security and fraud prevention purposes. This information is not used to personally identify you.

13bet | Privacy Policy and How We Protect Your Data

Our Core Privacy Principles

The core principles we follow to keep your information safe at 13bet

SSL encryption

Every transaction and piece of personal information is protected with 256-bit SSL encryption. Hackers and third parties have no way to access your data.

Secure Data Storage

Your data is stored on secure servers. Regular security audits and backups ensure the integrity and availability of your data.

No Sale of Personal Data

13bet never sells your personal data to third parties. Your information is used solely to deliver our services and maintain security.

Minimal Data Collection

We only collect information that is necessary to provide our services. We never ask for personal data that is not needed.

User Controls

You always have the right to access, correct, or delete your data. Contact us at any time to take control of your information.

International Standards

13bet follows international data protection standards. Our privacy policy is reviewed and updated on a regular basis.

1 Data Collection 2 Use of Information 3 Data Sharing 4 Cookie Policy 5 Data Retention 6 Security Measures 7 User Rights 8 Minor Protection 9 Policy Changes 10 Contact

Play Safe

Your data is protected. Register today and enjoy peace of mind.

Terms and Conditions Responsible Gaming FAQs About Us

Last Updated: January 2026 Estimated reading time: 12 minutes

1 What Information We Collect

When you register or use services on the 13bet (https://13bet.pw) platform, we collect certain personal information. This is done solely to provide you with the highest quality service and to keep your account secure. We believe transparency is the foundation of trust, so we are fully open about exactly what information we collect and why.

13bet collects the following types of information:

Type of Data	Example	Reason for Collection
Identity Information	Full name, date of birth, national ID number	Age & Identity Verification
Contact Information	Mobile number, email address, physical address	Account communications and security
Financial information	Mobile banking number, transaction history	Payment Processing
Usage Data	Login time, game history, betting records	Service Improvement & Security
Device Information	IP address, browser, and operating system	Technical Support & Fraud Prevention

            
            Please Note: We never store your full password or complete payment card number. For security purposes, such data is stored using encryption.
          

2 How Your Information Is Used

Under its privacy policy, 13bet uses the information it collects only for specific, legitimate purposes. We treat your data as a valuable asset that we have a responsibility to protect with care. Here is a clear breakdown of how your information is used:

Account management: Your information is needed to create, verify, and manage your account.
Service Delivery: Your information is used to deliver betting, gaming, and payment services smoothly.
Security Assurance: Your information is used to prevent fraud, money laundering, and unauthorized access.
Customer Support: Your contact details are used to resolve issues and respond to your queries.
Legal compliance: Your information may be used to meet regulatory requirements.
Service Improvement: We analyze usage patterns to improve our products and services.
Promotional Communications: With your consent, we may send you information about offers and promotions.

You can opt out of promotional messages at any time. Simply update your notification preferences in account settings, or get in touch with our support team.

3 Sharing Information with Third Parties

A core principle of 13bet's privacy policy is that your data is never sold. However, in certain specific circumstances, limited information may be shared with trusted partners:

Payment Processors: Necessary information is shared with mobile banking and e-wallet service providers to process transactions.
KYC verification services: Your information may be shared with licensed verification agencies for identity checks.
Legal obligations: Information may be disclosed in response to a valid court order or directive from a regulatory authority.
Technology Service Providers: Cloud storage and security service providers may access limited data for site operations.

            
            All third parties we work with are bound by strict confidentiality agreements. They may only use your data for the specific purpose for which it was shared.
          

4 Cookies and Tracking Technologies

13bet uses cookies and similar technologies on its website and app. These help improve your browsing experience and ensure the site functions properly.

Types of cookies we use:

Essential Cookies: Essential for maintaining login sessions and security. These cannot be disabled.
Functional cookies: Used to remember your preferences and settings.
Analytics Cookies: Used to understand site usage statistics.
Security Cookies: Helps detect and prevent fraudulent activity.

You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of some site features.

5 How Long Your Data Is Retained

13bet does not retain your data any longer than necessary. Under our privacy policy, data retention periods are as follows:

Account information: For as long as the account remains active, and for up to 5 years after closure where legally required.
Transaction Records: Retention for up to 7 years is mandatory under financial regulations.
Customer support history: Up to 3 years after the issue is resolved.
Marketing Preferences: Until you withdraw your consent.
Cookie data: Generally between 30 days and 1 year.

Once the defined retention period ends, your data is securely deleted or anonymized so that it can no longer be linked to you.

6 Our Security Measures

13bet applies industry-leading technical and organizational security measures to protect your data. Our security infrastructure is regularly audited by independent third-party experts.

256-bit SSL/TLS Encryption: All your communications with the site are fully encrypted.
Two-Factor Authentication (2FA): The option to add an extra layer of security to your account.
Firewall & DDoS Protection: Server-level protection against cyberattacks.
Regular Security Audits: Regular vulnerability assessments conducted by external security experts.
Staff training: All our staff receive regular training on data protection.
Data Backup: Data is kept secure through regular encrypted backups.

If our support team detects any suspicious activity on your account, you will be notified immediately. Your security is our top priority.

7 Your Rights

Under 13bet's privacy policy, you have full rights over your own data. Your rights are detailed below:

Right to Access Your Data

You may request to view the information we hold about you at any time.

Right to Rectification

Contact support directly to correct any inaccurate or outdated information.

Right to Erasure

Where there is no legal obligation to retain it, you may request that your data be deleted.

Right to Restrict Processing

You may request that we restrict the use of your data for specific purposes.

Right to Data Portability

You may request a copy of your data in a standard, portable format.

Right to object

You may object to the use of your data for marketing or analytics purposes.

To exercise any of these rights, email us at [email protected] or reach out via live chat. We will respond to your request within 30 business days.

8 Minor Protection

13bet strictly prohibits account registration by anyone under the age of 18. Our privacy policy applies the highest level of caution regarding the collection of data from minors.

KYC verification via national ID or passport is mandatory at registration to confirm your age. If an account is found to have been created with false information and the user is later confirmed to be under 18:

Their account will be immediately suspended.
All transaction and betting history will be reviewed.
Relevant authorities may be notified as required by applicable law.

If you become aware that a minor is using 13bet, please notify our support team immediately. To learn more about responsible gaming, visit our Responsible Gaming View page.

9 Privacy Policy Changes

13bet reserves the right to update or amend this privacy policy as needed. Changes may occur from time to time due to business developments, legal requirements, or technological improvements.

For any significant changes, we will notify you in advance via your registered mobile number or email. The date of the update will always be shown at the top of this page under "Last Updated".

Continued use of the platform after a revised policy is published will be considered acceptance of the new terms. We recommend reviewing this page regularly.

Keep email notifications enabled in your account to stay informed about policy updates. This ensures you are always the first to know about any important changes.

10 Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact our data protection team directly. We are always ready to help with any privacy-related matter.

Email: [email protected]
Live Chat: Live chat directly through the app or website
Support Hours: 7 days a week, 24 hours a day

For requests to delete, correct, or port your data, please have your registered mobile number or user ID ready. This allows us to verify your identity quickly and process your request without delay.

Our support team is available to assist with any privacy concerns. Feel free to reach out — we will respond within 30 business days.

13bet Privacy Policy – How Your Information Is Protected