Terms and Conditions

13bet Terms and Conditions – What You Need to Know Before Using the Platform

Please read these Terms and Conditions carefully before using our platform. By registering with 13bet, you confirm that you accept and agree to these terms.

Last Updated: January 2026

Key Points at a Glance

A plain-language summary of the key points in the 13bet Terms and Conditions.

Age Requirements

13bet is strictly for users aged 18 and above. Registration by minors is prohibited, and age verification is mandatory.

Payments & Withdrawals

Fast transactions via mobile banking and e-wallets. Identity verification must be completed before withdrawals.

Bonus Terms

All bonuses and promotions are subject to specific wagering requirements. Please read and understand the terms carefully before claiming any bonus.

Account Security

Only one account per user is permitted. It is the user's responsibility to keep their account credentials confidential.

Prohibited Activities

Fraud, multiple accounts, bonus abuse, and system manipulation are strictly prohibited and will be penalized.

Responsible Gaming

13bet is committed to responsible gaming. Limit-setting and self-exclusion tools are available at all times.

Last Updated: January 2026 Estimated reading time: 10 minutes

1 General Terms & Conditions

By accessing 13bet (https://13bet.pw), registering an account, or using any of our services, you are agreeing to be fully bound by these Terms and Conditions. These terms constitute a legally binding agreement, so please read them carefully before using the platform.

13bet is an online betting and gaming platform operating under an international gaming commission license. We offer Bangladesh users the opportunity to bet on a wide range of sports events — including cricket and football — and to enjoy online gaming. These Terms and Conditions apply to all services, products, and promotions offered by 13bet.

Important: These Terms and Conditions may be updated at any time. Continued use of the platform after any changes constitutes acceptance of the revised terms.

Access to any 13bet service is limited to individuals who are legally capable of entering into binding agreements. Users in Bangladesh and any other regions where online gaming is legally restricted are solely responsible for ensuring compliance with their local laws.

2 Account Registration & Eligibility

To register on 13bet, you must provide accurate and truthful information. Accounts created with false or incorrect details may be closed immediately and all balances forfeited.

The following information must be provided accurately at the time of registration:

  • Full legal name (as shown on your National ID)
  • Accurate date of birth (for age verification)
  • Valid mobile number and email address
  • Current residential address

Each user may only open one account. Holding multiple accounts is considered a violation and will result in all accounts being closed and balances forfeited.

Never share your account password or login credentials with anyone. The account holder is fully responsible for all activity carried out under their account.

3 Age Verification & Minor Protection

13bet strictly prohibits anyone under the age of 18 from registering or using our services. Age verification is required both at registration and prior to withdrawal. You may be asked to submit a National ID card, passport, or birth certificate to complete this process.

Warning: If a minor registers using false information, the full account balance will be forfeited and legal action may be taken if warranted.

We are committed to protecting minors. If you believe your child is using 13bet, please contact our support team immediately — we will take prompt action.

4 Betting Rules

Before placing any bet on 13bet, please read the specific rules for each event carefully. Once a bet is confirmed, it generally cannot be changed or cancelled.

  • Each bet has a set minimum and maximum limit, which may vary by event.
  • Odds in live betting can change at any moment; the odds at the time the bet is placed will be considered final.
  • If an event is cancelled, bets are generally refunded. However, this may vary depending on the specific rules of the sport in question.
  • If a bet cannot be processed due to a technical error, 13bet reserves the right to void that bet.
  • Any bet found to be connected with match-fixing or manipulation will be voided.

13bet has separate, detailed rules for each section — Sports Betting, live betting, slots, and bingo. Please visit the relevant section page to review the applicable rules.

5 Payment & Withdrawal Terms

Deposits and withdrawals on 13bet are processed via mobile banking and e-wallets. Each payment method has its own minimum and maximum transaction limits.

  • Deposits are generally credited to your account instantly.
  • Withdrawal requests are typically processed within 24 hours.
  • KYC (Know Your Customer) verification must be completed before your first withdrawal.
  • Withdrawals can only be made to the same payment method used for the original deposit.
  • 13bet reserves the right to place a hold on payments for any suspicious transactions pending investigation.
All transactions are processed in BDT. There are no hidden charges – no fees are deducted on deposits.

6 Bonus & Promotion Terms

13bet offers a variety of bonuses and promotions, including welcome bonuses, reload bonuses, cashback, and special event offers. Each bonus comes with its own specific terms and conditions.

  • Wagering Requirements: To withdraw bonus funds, a specified wagering requirement must be met (typically 15–30 times the bonus amount).
  • Validity: Bonuses must generally be used within 30 days of being credited; any unused bonus will expire after this period.
  • Betting Limits: Not all games are available for play with bonus funds; restrictions may apply to certain games or categories.
  • One benefit, one use: Each welcome bonus is available once per person, household, or IP address.

Any attempt to abuse the bonus system will result in 13bet cancelling the bonus and launching an account investigation. For any questions about bonus terms, please contact our customer support.

7 Prohibited Activities

The following activities are strictly prohibited on 13bet and will result in account closure and balance forfeiture:

  • Creating multiple accounts or using another person's account
  • Abusing the bonus system or claiming bonuses through multiple accounts
  • Attempting to gain unauthorized access to another user's account
  • Registering with fraudulent documents or a false identity
  • Using the platform for money laundering or any other form of illicit financial activity
  • Placing bets using match-fixing arrangements or insider information
  • Attempting to hack the system, exploit bugs, or engage in any form of technical manipulation
  • Harassing or behaving abusively toward other users
Involvement in any of the prohibited activities listed above may result not only in account closure, but also in a report being filed with law enforcement authorities if necessary.

8 Account Closure & Suspension

13bet reserves the right to close or suspend any account at any time, with or without cause. Under normal circumstances, the account holder will be notified before any closure is carried out.

Users may also request account closure at any time. Any remaining balance at the time of closure will be handled as follows:

  • Closed due to rule violations – balance subject to review; may be returned or forfeited
  • Closed at the user's own request – full balance will be returned
  • Closed for responsible gaming reasons – your balance will be safely returned

9 Responsible Gaming

13bet believes betting is entertainment, not a habit. That's why we are committed to responsible gaming. The following tools are available on the platform at all times:

  • Deposit Limits: Set your own daily, weekly, or monthly deposit limits
  • Betting Limits: Set a personal limit on how much you bet
  • Temporary Break: Temporarily suspend your account for anywhere between 24 hours and 30 days
  • Permanent Self-Exclusion: Permanently close your account to take a long-term break from betting

If you experience any issues with betting, please visit our Responsible Gaming Visit the page or contact our support team.

10 Privacy & Data Protection

13bet treats your personal information with the utmost care. Any data we collect is used solely for service delivery, identity verification, and security purposes.

Your personal information is never sold to third parties. However, data may be shared when required by law or at the request of a regulatory authority. For more details, please see our Privacy Policy Read.

We use 256-bit SSL encryption. All your personal and financial information is fully protected.

11 Right to Amend Terms

13bet reserves the right to update or modify these Terms and Conditions, in whole or in part, at any time. For significant changes, registered users will be notified in advance via email or SMS.

Continued use of the platform after updated terms are published will be considered acceptance of the new terms. We recommend checking this page regularly. The date of the latest update will always be shown at the top of the page.

If you find any of these terms unacceptable, please request account closure and discontinue use of the platform.

12 Contact & Support

If you have any questions or need clarification about these Terms and Conditions, our 24/7 customer support team is always on hand to help.

  • Email: [email protected]
  • Live Chat: Live chat via the app or website
  • Support Hours: 7 days a week, 24 hours a day

For answers to more common questions, visit our FAQ Page Please have your registered mobile number or user ID ready when contacting us about account-related matters.

Our support team is always ready to help. Feel free to reach out any time — we're here for you.

FAQs

Frequently Asked Questions About the Terms and Conditions

Yes, 13bet may update its terms and conditions as needed. For significant changes, users will be notified in advance via their registered email or SMS. The date of any change will always be displayed at the top of this page.

No. Under 13bet's policy, each individual may only hold one account. If multiple accounts are detected, all of them will be closed and balances forfeited.

If the wagering requirement is not completed before the bonus expires, the bonus and any winnings derived from it will be forfeited. Your original deposit, however, will remain intact.

For KYC verification before your first withdrawal, you will need to submit a photo of your National ID or passport along with a selfie. Once verified, no further documents will be required for future withdrawals.

You can request self-exclusion or account closure directly from your account settings, or reach out to us via live chat or email — our support team will process your request promptly and return any remaining valid balance.

Know the Rules, Play Safe

Transparency and security are built into every step of your 13bet experience. Register today and enjoy the best betting experience in Bangladesh.

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